Sending a Command to a Device

 

 

To send a command to a device

 

  1. Go to the Dashboard.
  2. Go to the Department section.
  3. In the Department list, click the Pencil icon for the Department that contains the device you want to send a command to.
  4. In the Department Manager, click the Device tab.
  5. In the Device grid, locate the device that you want to send a command to.
  6. Click the Pencil icon next to the device.
  7. Click the Messages tab on the left side of the Device Editor dialog.

 

At this point you will be presented with the Send Device Command dialog.

 

Send Device Command dialog

 

 

From the Send Device Command dialog, you can send a command directly to the tracking device. Here's how:

 

  1. Select the command you want to send from the Commands drop-down box.
  2. Depending upon the command you selected, one or more optional parameters may appear beneath the Commands drop-down box. Fill out these parameters to provide further information about the command you are sending.  For example, if you are issuing a command to change the IP and port that the device is using to communicate with Map Suite GPS Tracking Server, you will need to enter the new IP address and new port number that you want the device to use.
  3. Click the Send button to submit the command to the device.

 

At any time, the button can be clicked to close the Send Device Command dialog.

 

 

More:

 

Activating a Device

Adding an Existing Device to a Department

Adding a New Device

Removing a Device from a Department